CSEET Question Bank - Business Communication - Business Correspondence - Part 2 (19 Mcqs) - Deep Gyan®

CSEET Question Bank – Business Communication – Business Correspondence – Part 2 (19 Mcqs)

Welcome to your CSEET Question Bank - Business Communication - Business Correspondence - Part 2 (20 Mcqs)

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If salutation is "Dear Sir", complimentary close should be
If salutation is "Dear Mr. X", complimentary close should be
Which is correct?
In the ________________ of letter layout, the date of the letter, all references, subject, salutation, the paragraphs in the body of the letter, conclusion and signature, all commence at the left margin.
In the __________________ of a layout of a letter the date of the letter, conclusion and signature are aligned to the right of the letter.
In _______________ no commas are used after inside address, salutation or complimentary close.
Semi-blocked format is often termed as
The subject or reference is centrally aligned in
Characteristics of a good business letter includes
Characteristics of a good business letter includes
Where the audience is expected to need encouragement in order to act as the sender desires, such message is
Following message/s is/are considered as persuasive communication when:
Where messages might be items such as "refusal to provide a refund", such messages are
Following message/s is/are considered as negative communication when:
Messages related to credit approvals are
Following message/s is/are considered as positive communication when:
The word “Confidential” super scribed on the envelope is a _________.
A/An __________is used for disseminating information to a large number of employees within the organisation.
MIS stands for

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